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DialSim: A Real-Time Simulator for Evaluating Long-Term Multi-Party Dialogue Understanding of Conversational Agents

arXiv:2406.13144 - [arXiv,PDF]
Authors
  • Name
    Jiho Kim
  • Name
    Woosog Chay
  • Name
    Hyeonji Hwang
  • Name
    Daeun Kyung
  • Name
    Hyunseung Chung
  • Name
    Eunbyeol Cho
  • Name
    Yohan Jo
  • Name
    Edward Choi
  • Affiliation
    KAIST
  • Affiliation
    SNU
Recent advancements in Large Language Models (LLMs) have significantly enhanced the capabilities of conversational agents, making them applicable to various fields (e.g., education). Despite their progress, the evaluation of the agents often overlooks the complexities of real-world conversations, such as real-time interactions, multi-party dialogues, and extended contextual dependencies. To bridge this gap, we introduce DialSim, a real-time dialogue simulator. In this simulator, an agent is assigned the role of a character from popular TV shows, requiring it to respond to spontaneous questions using past dialogue information and to distinguish between known and unknown information. Key features of DialSim include assessing the agent’s ability to respond within a reasonable time limit, handling long-term multi-party dialogues, and evaluating performance under randomized questioning with LongDialQA, a novel, high-quality question-answering dataset. Our experiments using DialSim reveal the strengths and weaknesses of the latest conversational agents, offering valuable insights for future advancements in conversational AI. DialSim is available at https://dialsim.github.io/.